Troubleshooting Control Valve

Whole House WHOLLY WATER ® 3-Tank Installation (diagram below)

Note: These instructions are effective as of May 2008.
Systems built before this date may have different configuration.

Everything is supplied except a) backwash drain line (1/2-inch plastic tubing) for backwashing the Hercules; b) connections to & from system; c) a recommended system bypass; and d) In order to flush the other 2 tanks, a garden hose will be needed at the spigot provided. If city coding requires copper piping, use diagram & parts provided as a pattern to duplicate

How Filter Tanks Connect:

A. The Hercules Filter with the control valve connects to the water inlet on the left side facing the front of the control. Please note the holes are marked "in" & "out". You must hook the "out" to the "out" of the Control Valve. The valve outlet is on the right. The Arsenic-Fluoride Filter connects to the outlet.

B. The Arsenic-Fluoride Filter is installed as a normal down flow filter. You go "in" the Inlet and "out" the Outlet.

C. The last filter - the Purification Filter is installed as an up flow filter which is REVERSE FLOW. You go "in" the Outlet and "out" the Inlet. This will keep the filter media loose unless restricted and keep the media flowing in the proper direction. This leaves the "out" side free to hook up to the one-micron post filter housing inlet. The outlet then goes to the house.

This Up Flow filter makes it self-cleaning, and it is normal for the final cartridge filter to have a gray-black appearance which is mostly carbon fines that are trapped & still purifying water in the cartridge filter. These carbon fines will get trapped & turn the sediment cartridge into a carbon filter for further purification. (See Step # 13 for replacement)

1. Arrange the filters the best way that they will fit for the location.

2. Remove the black cap from the Hercules Filter, the smaller of the three tanks - the one without the "in"& "out" holes.

3. Remove the control valve from the box and make sure the large black O-ring is seated in its place on the base just above the threads. Hold it over the top of the Hercules Filter and align it with the opening. Center the riser tube to the valve and carefully slide it on. You may need to push down hard to get the tube to slide all the way in. There is an O-ring in the valve. Once it is in, carefully start turning the valve clockwise to thread it down tight. Make sure there is no grit in threads to ensure proper seal. Do not cross thread or over tighten.

4. Plumb it in by cutting the cold water line where you want to connect - the raw water side. Connect your incoming water line to the shut-off on the inlet side of the control valve. Connect to the shut-off valve on the outlet of the small filter housing to the other portion of the pipe leading to the house (the filtered water side).

5. Next, a backwash drain line (1/2-inch plastic hose that you must supply) must be attached to the drain fitting on the back of the control valve and run into a drain. (Read control valve manual for more instructions)

6. Once all filters are plumbed in, you need to backwash ALL filters to flush out media dust. There may be a lot of fine media dust in the filters that will flush out when the water is first turned back on. Before backwashing & flushing in the next step, take the filter cartridge out of small housing, so it doesn’t plug up. First, close the ball valve after the small 10-inch cartridge filter housing. This is the filtered water going into the house.

7. On the Hercules Filter, set the control to the backwash position (check the control valve manual). Unplug the control.
Important! Open valve partially to let tank fill very slowly in backwash position. This will allow air to escape out of the drain as the tank fills. Doing otherwise can cause control valve to plug up with media and cause enormous problems. Turn the filtered side water line off. This will keep the dust out of house plumbing, hot water heater, etc.

8. Important! First remove the one-micron filter from housing so it will not plug up.

9. Then Arsenic-Fluoride Filter & Purification Filter has to be flushed. A spigot is provided for a hose; run hose to a drain until water is clear.
If water will be off for some time, it would be a good idea to shut the power off to the hot water heater unless the water line is on bypass so the client has continuous water flow.
Caution! You may need to turn off power to hot water heater until you are done. Hot water can expand.
Low water can burn out electric heating elements if it is on and the water level is down.

10. Note: The water will have a little bit of grayness or air bubbles coming out for a few days. This is harmless. If you fill a clear glass, you will see bubbles rise to the top and leave the water crystal clear & odor free. If not, run water until clear and repeat air bubble test in glass.

11. Set backwash pins in control valve as needed. (Check control valve manual). All pins in = every night. Every other pin = alternate nights, etc.
If you don't know how often to set it, email me telling your water conditions before installing the system, and I will be happy to suggest the right setting.

12. Set clock time to current time. Do not worry about backwashing at night. It is automatically off set when set to current time. (Check control valve manual).

13. Replace 1-micron filter cartridge in housing (post filter) every 12 months or when water flow noticeably slows down.
How to replace: Shut off ball valve before the filter and after the filter. Open the post bib enough to relieve pressure. It's going to drip and squirt some water. When you unscrew the filter housing, it's going to be full of water, so have a bucket underneath. Now you can rinse out the cartridge housing and put new filter in the housing.

14. For troubleshooting, check control valve manual.

WHOLLY WATER Arsenic-Fluoride Removal System

Note: The above assembly instructions show an OPTIONAL bypass (top). This bypass is handy for times when you may want to use non-filtered water or for disinfecting household plumbing. This would put chlorinated water in pipes overnight. Then you would flush out with purified water by turning the ball valve bypass off before using water in your house.

Replacement arsenic & fluoride media kit is available when needed for repacking.


3-tank system with an optional pre-filter (in 10" housing on left)

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If you have any questions, please contact:
James D. Fairgrieve, CEO
Life Streams International Mfg. Co.

For serious problems or questions call: (800) 76-WATER or 1-800-769-2837
Local calls - (315) 336-3599
For minor problems, e-mail: sales@wholly-water.com

WHOLLY WATER ® is a wholly owned trademark of
Life Streams International Mfg. Co.
U.S. Patent 5,205,932
Trademark Reg. 1,727,385

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